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Law Society’s quality mark reflects Wards Solicitors’ high standards

  • 13th Aug 2019

Wards Solicitors has again been awarded the Law Society’s sought after Lexcel quality mark for excellence, an accreditation we have proudly held for almost as long as the scheme has existed.

The scheme sets the benchmark for quality in a number of different areas including people management, client care and file and case management.

It also assures clients they can expect a high standard of service including regular and accurate cost estimates, a timely response to enquiries and accessible information on how charges are calculated.

The Lexcel auditor – who spent several days visiting all 11 Wards Solicitors’ offices across Bristol, South Gloucestershire, Bath & North East Somerset and North Somerset – once again applauded our well-developed sense of corporate and social responsibility, particularly the recent appointment of a ‘Green Champion’ to look at our environmental footprint.

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    January 2021: Covid-19 arrangements

    Wards Solicitors remains open for business during the national lockdown and we are taking on new cases.  We are available for video call and telephone meetings but cannot currently offer face to face meetings with clients except in some specific emergency situations and at court hearings.

    If you have documents for us, including for ID certification, please deliver them to our letterbox at the office handling your case.

    How to get in touch:

    • Please email or telephone your usual lawyer or team, or
    • Please telephone the branch most convenient to you between 9am and 5:30pm, Mondays to Fridays.
    • Alternatively, email info@wards.uk.com at any time and we will respond to you as soon as possible.

    A list of our 12 branches is available here. Our telephones lines are operating as normal behind closed doors.

    Important Warning: Cyber-crime is very common including email interception. We will never tell you of changes to our bank details by email.  Please be aware that we accept no responsibility if you transfer money to a bank account which is not ours. If you receive an email giving our bank account details, please telephone us immediately without replying to the email or sending money.