Wards Solicitors has again been awarded the Law Society’s sought after Lexcel quality mark for excellence, an accreditation we have proudly held for almost as long as the scheme has existed.
The scheme sets the benchmark for quality in a number of different areas including people management, client care and file and case management.
It also assures clients they can expect a high standard of service including regular and accurate cost estimates, a timely response to enquiries and accessible information on how charges are calculated.
The Lexcel auditor – who spent several days visiting all 11 Wards Solicitors’ offices across Bristol, South Gloucestershire, Bath & North East Somerset and North Somerset – once again applauded our well-developed sense of corporate and social responsibility, particularly the recent appointment of a ‘Green Champion’ to look at our environmental footprint.
Wards Solicitors LLP are working and available for existing cases as well as for new business and new clients. Our eleven branches remain closed to the public but our lawyers are still working away to ensure that we continue to provide excellent client service. While we are currently unable to offer face to face client meetings, this is under regular review. Our prime concern is the safety of our clients and our staff.
It may take a little longer than usual for our phones to be answered so please bear with us.
We look forward to hearing from you.
Wards Solicitors LLP