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Why use Wards for Accident Claims?

No 2 accidents are ever the same

No 2 people are the same

No 2 injuries are ever the same

We will treat you, your accident and your injury as unique.

We will tailor our service around your accident and your needs.

We are completely independent from claims management and/or insurance companies.


There are many methods by which you can bring a claim for compensation but, before you use a method other than instructing a solicitor, such as one from Wards, direct, you should be aware of the following:-

Insurance companies will often try to contact you direct in order to persuade you to settle for a lower amount than is reasonable. This often happens in road traffic cases, where you are contacted by the other driver’s insurance company. You should always seek independent legal advice before agreeing to any settlement.

You may see adverts, on TV and in papers, for Claims Management Companies – these companies will take details of your accident and are, very rarely, solicitors. These companies sell details of you and your claim to firms of solicitors on their panels who may not, necessarily, be in your local area. You may not be able to meet them to discuss your claim. The referral may be linked to an insurance policy which you may not need or which may not be competitive.

If you have legal expenses insurance attached to your car or home insurance, the insurance company may try to insist that you use one of their panel’s law firms. This is usually because they will charge the solicitors for the referral. You are entitled to a complete freedom of choice of solicitor and do not have to use their specified firm.


We can provide independent legal advice about your accident claim – we are not tied to any insurance company, nor are we on any insurance company referral panel. We are therefore completely free to act in your best interests

We will discuss various funding options for pursuing an accident claim and these include “no win, no fee” agreements

We are based in offices throughout the Wards’ geographic region – see team members’ details for which solicitor is based in the office nearest to you

We view your recovery as important as obtaining compensation. We will therefore discuss, with you, various treatment options and, if appropriate, will put you in touch with treatment providers in order to assist in your complete recovery

We have all been qualified as solicitors for at least 15 years

We have all specialised in injury claim work for at least 10 years and have a wide range of experience in pursuing compensation claims for injuries arising as a result of road accidents, accidents at work, slipping/tripping claims and others

We are all members of the specialist Law Society Approved Personal Injury Panel

We are all accredited Litigators of the Association of Personal Injury Lawyers


In the first instance, contact Janet Hendey, who is head of our Personal Injury team on 01275 858515, email janet.hendey@wards.uk.com. She will either help you herself, or put you in touch with a team member at an office local to you.

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