If you are experiencing a problem at work and have issues around how you are being treated by a colleague or manager, you have the right to tell your employer and they must investigate your concerns.
Why should I report my concerns?
It can be an effective way of resolving workplace disputes and maintaining working relationships, while remaining in the workplace and without needing to take legal action.
Whether your concerns relate to an excessive workload or a challenge over pay and conditions, it provides a formal way to have your concerns recorded and resolved.
How do I raise a grievance?
Your employer ought to have a grievance policy. You should check your employer’s handbook in order to understand how to raise your concerns, which should provide guidance on to whom your concerns should be addressed and the timeframes for investigating and responding.
Acas have published a code of practice for how employers should handle grievances and employers are required to follow this guidance. This includes giving you the right to be represented at any grievance hearing by either a colleague, or a trade union representative.
All employees have the right to raise concerns, have those concerns investigated and appeal any decision if the outcome is unsatisfactory.
Need further advice?
Please get in touch with our specialist Employment Team.
"Its been refreshing to deal with somebody as professional and efficient as yourself, especially your prompt communication throughout. These seem to be rare attributes these days."
"James dealt with matters very efficiently and empathetically and always answered telephone calls and queries the same day - excellent communication from him."